Value Village / Clothing

What do people get wrong about washing towels and towel smell?

This answer is a draft. It stays unpublished until legal review and source verification are complete.

The answerThe biggest misunderstanding is "use fabric softener every time and towels stay fluffy and clean". Softener coats the fibres, lowers absorbency and gets in the way of washing out dirt. The main cause of the smell is bacteria left after washing (such as *Moraxella*) multiplying while the towel stays damp. The fixes are: hang towels as soon as the wash ends; wash at 40–60°C or soak in oxygen bleach; use a tumble dryer; and use softener only once every few washes.

"I washed it and it still smells" and "my towels have gone stiff" are complaints heard everywhere. In Japan's hot, humid climate they happen especially easily. This article sorts out a common misunderstanding about fabric softener, and what is known about the bacteria behind the smell (*Moraxella*).

What to base your decision on

ItemDetail
Cause of the smellSkin oil and dead skin that the wash did not remove are broken down by bacteria (*Moraxella* and others) while the towel is damp. This is the main cause of "damp-dry smell" (生乾き臭, namakawaki-shū)
DetergentThe stated dose. Too much leaves residue in the fibres, which feeds the bacteria
Fabric softenerCoats the fibres, so absorbency and cleaning both drop. If you use it, once every few washes, at the stated dose
TemperatureHot water at 40–60°C (104–140°F) removes bacteria and skin oil more easily (check the care label). A soak in powdered oxygen bleach (酸素系漂白剤, sanso-kei hyōhakuzai) also works
DryingHang the wash as soon as it finishes (leaving it in the drum lets bacteria multiply). A tumble dryer (60°C or above) reduces bacteria
How to hangSpread out, with air moving through. Shake the towel a few times before hanging to lift the pile
When to replaceSmell comes back after washing, no longer absorbs, fraying. A rough guide is 1–2 years (depends on how often it is used)
[Verify] The explanation of *Moraxella* is based on research published by detergent makers (Kao, Lion and others). Check the care symbols against the Consumer Affairs Agency's "Care labelling" page.

Misunderstanding 1|Fabric softener makes towels clean

Softener has no cleaning power. Because it lowers absorbency and gets in the way of removing dirt, the guide for towels is once every few washes.

Misunderstanding 2|More detergent will get rid of the smell

Too much detergent leaves residue after rinsing and makes things worse. The cause is the bacteria left behind, and the answer is heat, bleach and drying.

Misunderstanding 3|Damp-dry smell goes away once the towel dries

The bacteria stay in the dry towel and smell again as soon as it gets wet. Reset the towel with a soak in oxygen bleach (40–50°C, 30 minutes to 1 hour) or a wash at 60°C.

Misunderstanding 4|Towels can go in with the rest of the wash

Towels carry a lot of skin oil and dead skin, and can pass bacteria to other clothes. Washing towels together on their own in hot water is a method widely shared among people living in Japan.

Misunderstanding 5|If the fluffiness will not come back, the towel is finished

Usually the pile is flattened or detergent is left in the fibres. It often comes back if you add a rinse, shake before hanging, or give it a short spell in the dryer. When a towel stops absorbing, it is at the end of its life.

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Sources

https://www.caa.go.jp/policies/policy/representation/household_goods/guide/wash_02.html

https://jsda.org/w/index.html

https://www.kao.com/jp/

⚠️ Editorial note: the source URLs above were identified by search. Our working environment cannot reach go.jp domains, so the contents have not been checked against the text. Verify every source before publication and record who checked it and when.

About this article

What we share here are ideas and everyday practices passed down among people living in Japan, together with general information drawn from public sources. They are not official recommendations, and they are not professional instruction. Practices vary between households and regions.

This is general information. Results vary from person to person and depend on your own conditions and surroundings.

Please decide for yourself, using your own judgement, whether any of this suits your situation. We cannot accept responsibility for any damage, loss or injury arising from following this article.

Follow the care label and the maker's instructions for any garment, shoe or bag. For expensive or sentimental items, ask a specialist cleaner or repairer.

Sources

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