Value Village / Before you come to Japan

What do people get wrong about posting souvenirs home from Japan?

This answer is a draft. It stays unpublished until legal review and source verification are complete.

The answerThe common misunderstanding is that shipping is complicated and expensive. Japan Post offers several international services from any post office (about 24,000 of them); a 5 kg box by surface mail costs roughly ¥4,000–6,000 to most destinations and takes 1–3 months, while EMS is faster and roughly double. What trips people up is the customs form (now electronic for many countries), the list of prohibited items, your own country's import limits — and, for the US, the new prepaid-duty step: Japan Post suspended goods mail to the US from 27 August 2025 and resumed in April 2026 only via EMS, ePacket and Saver (sea) with duties prepaid through Japan Post's designated app.

Shopping in Japan often ends with a suitcase that will not close. The post office is the answer more often than an extra bag — Japan Post is cheap, reliable and everywhere — but the rules, the paperwork and the size limits are not obvious.

The services (Japan Post, international)

ServiceSpeed5 kg to US/Europe (approx.)Notes
EMS3–7 days, tracked, insured to ¥20,000¥10,000–15,000Max 30 kg; size limit 1.5 m longest side
Airmail parcel1–2 weeks¥8,000–12,000Tracking optional
Economy air (SAL)2–3 weeks¥6,000–9,000Suspended to some countries
Surface (sea) parcel1–3 months¥4,000–6,000Cheapest; fine for books, ceramics packed well
Small packet (up to 2 kg)1–2 weeks¥1,500–3,500For light items
[Verify] Rates and services with Japan Post's international mail rate finder (they change yearly); prohibited items with both Japan Post and the destination's customs authority.

Misunderstanding 1|It is cheaper to pay excess baggage

Airline excess-baggage fees run ¥5,000–15,000 per bag or per kilo band; a 5 kg surface parcel at ¥4,000–6,000 is usually cheaper if you can wait.

Misunderstanding 2|Any post office can handle it

Any post office can accept international parcels, but small ones may have staff unfamiliar with the electronic form. Main post offices in cities have English forms and long hours.

Misunderstanding 3|Write the address and hand it over

Many destinations now require the electronic customs declaration; a handwritten CN22/23 alone can be rejected. Do it on your phone before you queue.

Misunderstanding 4|Anything you bought legally can be posted

Perfume, aerosols and most cosmetics with alcohol cannot go by air; lithium batteries have strict rules; food depends on the destination (meat almost never). Ask at the counter with the item visible.

Misunderstanding 5|Duty is paid in Japan

Import duty and VAT are charged at the destination, if above your allowance, and usually collected on delivery — except for the US, where Japan Post now requires duties to be prepaid via its app before the parcel is accepted. Declare honestly; undervaluation causes delays and fines.

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Sources

https://www.post.japanpost.jp/int/index_en.html

https://www.post.japanpost.jp/intmypage/

https://www.customs.go.jp/english/

⚠️ Editorial note: the source URLs above were identified by search. Our working environment cannot reach go.jp domains, so the contents have not been checked against the text. Verify every source before publication and record who checked it and when.

About this article

What we share here are ideas and everyday practices passed down among people living in Japan, together with general information drawn from public sources. They are not official recommendations, and they are not professional instruction. Practices vary between households and regions.

This is general information. Results vary from person to person and depend on your own conditions and surroundings.

Please decide for yourself, using your own judgement, whether any of this suits your situation. We cannot accept responsibility for any damage, loss or injury arising from following this article.

Rules and procedures change. Please confirm the latest official information before you act.

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