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News #INSTINCT BROTHERS

A compass in the palm of a hand

When in Doubt, Four Questions. | The Measure We Use to Make Decisions

There are actually not many things that need to be decided in meetings. Most judgments are made through four questions. We share the measure Value Village uses for decision-making.

When in Doubt, Four Questions. | The Measure We Use to Make Decisions

There are actually not many things that need to be decided in meetings. Most judgments are made through four questions. We share the measure Value Village uses for decision-making.

A teapot and teacups on a garden table

Rather Than Selling, We Stay Close. | Our Way of Thinking About Omotenashi

We do not use the word customer service. We do not rush to sell; we begin by listening. We share the spirit of “omotenashi” that Value Village holds dear.

Rather Than Selling, We Stay Close. | Our Way of Thinking About Omotenashi

We do not use the word customer service. We do not rush to sell; we begin by listening. We share the spirit of “omotenashi” that Value Village holds dear.

A mountain road covered in clouds

Not Rules, but a Path. | The Way, Our Approach to Action

A philosophy exists not to be spoken, but to be lived. We share Value Village’s way of thinking about “The Way,” the path we return to in small everyday decisions.

Not Rules, but a Path. | The Way, Our Approach to Action

A philosophy exists not to be spoken, but to be lived. We share Value Village’s way of thinking about “The Way,” the path we return to in small everyday decisions.

A field lit by the morning sun

For One Person’s Life, Even Just a Little. | Value Village Manifesto

Not to “change the world,” but to make the life of the person in front of us even a little better. We share, one by one, the thoughts placed into the Value Village Manifesto.

For One Person’s Life, Even Just a Little. | Value Village Manifesto

Not to “change the world,” but to make the life of the person in front of us even a little better. We share, one by one, the thoughts placed into the Value Village Manifesto.

A sprout emerging from the soil

Why Do We Exist? | Value Village’s Reason for Being

“What is true richness?” We share Value Village’s reason for being, found beyond that question. What we want to nurture is not products, but a culture in which people live better.

Why Do We Exist? | Value Village’s Reason for Being

“What is true richness?” We share Value Village’s reason for being, found beyond that question. What we want to nurture is not products, but a culture in which people live better.

Hands wrapped around a cup

Choosing by People and Culture. | The People and Culture of INSTINCT BROTHERS

The most important substance of a company is what kind of people work there, and with what values. We share a small look inside how INSTINCT BROTHERS Inc. nurtures “people” and “culture.”

Choosing by People and Culture. | The People and Culture of INSTINCT BROTHERS

The most important substance of a company is what kind of people work there, and with what values. We share a small look inside how INSTINCT BROTHERS Inc. nurtures “people” and “culture.”