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News #The Book of Value

A mountain village

Someday, a Town of Our Own. | A Community Vision Centered on Health, Born from Everyday Life

Value Village quietly shares the “one town centered on health” that we hold in our hearts: our vision for community-building, where culture is nurtured before buildings. (*At this time, this is a vision in the concept stage.)

Someday, a Town of Our Own. | A Community Vision Centered on Health, Born from Everyday Life

Value Village quietly shares the “one town centered on health” that we hold in our hearts: our vision for community-building, where culture is nurtured before buildings. (*At this time, this is a vision in the concept stage.)

A compass in the palm of a hand

When in Doubt, Four Questions. | The Measure We Use to Make Decisions

There are actually not many things that need to be decided in meetings. Most judgments are made through four questions. We share the measure Value Village uses for decision-making.

When in Doubt, Four Questions. | The Measure We Use to Make Decisions

There are actually not many things that need to be decided in meetings. Most judgments are made through four questions. We share the measure Value Village uses for decision-making.

A teapot and teacups on a garden table

Rather Than Selling, We Stay Close. | Our Way of Thinking About Omotenashi

We do not use the word customer service. We do not rush to sell; we begin by listening. We share the spirit of “omotenashi” that Value Village holds dear.

Rather Than Selling, We Stay Close. | Our Way of Thinking About Omotenashi

We do not use the word customer service. We do not rush to sell; we begin by listening. We share the spirit of “omotenashi” that Value Village holds dear.

A mountain road covered in clouds

Not Rules, but a Path. | The Way, Our Approach to Action

A philosophy exists not to be spoken, but to be lived. We share Value Village’s way of thinking about “The Way,” the path we return to in small everyday decisions.

Not Rules, but a Path. | The Way, Our Approach to Action

A philosophy exists not to be spoken, but to be lived. We share Value Village’s way of thinking about “The Way,” the path we return to in small everyday decisions.

A sprout emerging from the soil

Why Do We Exist? | Value Village’s Reason for Being

“What is true richness?” We share Value Village’s reason for being, found beyond that question. What we want to nurture is not products, but a culture in which people live better.

Why Do We Exist? | Value Village’s Reason for Being

“What is true richness?” We share Value Village’s reason for being, found beyond that question. What we want to nurture is not products, but a culture in which people live better.

An image representing the Value Village 12 Principles

What Are the Value Village 12 Principles? — The Core of Our Corporate Charter

We officially explain the core of Value Village’s corporate charter, made up of 12 principles of action such as “People over products” and “Health is the foundation of everything.”

What Are the Value Village 12 Principles? — The Core of Our Corporate Charter

We officially explain the core of Value Village’s corporate charter, made up of 12 principles of action such as “People over products” and “Health is the foundation of everything.”